Last updated: 05 September 2025
Next review: 05 March 2026
This Cookie Policy explains how Docyment Ltd ("we," "us," or "our") uses cookies and similar technologies when you visit our website at docyment.com and use our clinical documentation platform.
Important: We never use cookies or any tracking technologies for processing patient data within our clinical platform. Patient data is handled separately with strict security measures and no tracking.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information.
We use both first-party cookies (set by Docyment) and third-party cookies (set by other companies on our behalf) for various purposes outlined below.
Why we use cookies
We use cookies to:
- Keep you signed in to your account securely
- Remember your preferences and settings
- Protect against fraud and enhance security
- Understand how you use our website to improve it
- Provide relevant content and features
- Measure the effectiveness of our marketing (website only, never clinical platform)
Types of cookies we use
🔒 Strictly Necessary Cookies
These cookies are essential for the website and platform to function properly. They cannot be switched off.
| Cookie Name | Purpose | Duration |
|---|---|---|
| auth-token | Maintains your login session securely | Session/7 days |
| csrf-protection | Protects against cross-site request forgery | Session |
| load-balancer | Routes requests to appropriate servers | Session |
⚙️ Functional Cookies
These cookies allow us to remember choices you make and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user-preferences | Remembers your dashboard settings and preferences | 12 months |
| theme-selection | Remembers light/dark mode preference | 12 months |
| language-setting | Stores your selected language preference | 12 months |
📊 Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it. No patient data is ever included in analytics.
| Service | Purpose | Duration |
|---|---|---|
| Vercel Analytics | Website performance and usage analytics | 24 months |
| Platform Analytics | Application usage patterns (anonymized) | 12 months |
📈 Marketing Cookies (Website Only)
These cookies are used on our marketing website only to deliver relevant advertising and measure campaign effectiveness. Never used within the clinical platform.
| Service | Purpose | Duration |
|---|---|---|
| Marketing Attribution | Track which marketing campaigns brought you to our site | 30 days |
| Conversion Tracking | Measure effectiveness of our advertising | 90 days |
Managing your cookie preferences
Browser settings
You can control and/or delete cookies through your browser settings. Please note that removing or blocking cookies may impact your experience on our website.
Opt-out links
You can opt out of certain tracking cookies using these industry tools:
Third-party services
Some cookies are set by third-party services that appear on our website:
- Vercel: Hosting and analytics services
- Stripe: Payment processing (when you make a payment)
- Supabase: Authentication and database services
These services have their own cookie policies, which we encourage you to review.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
Questions about cookies
If you have questions about our use of cookies, please contact us:
- Privacy Team: privacy@docyment.com
- General Support: support@docyment.com
- Postal Address: Docyment Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK