Simple pricing. No procurement.

Yes! Our Free plan is genuinely free forever with no time limits. You can create up to 20 clinical letters per month with 100 patients and 10 templates. It's perfect for getting started or for practitioners with lighter documentation needs.

Founding subscribers pay £20/month for Pro instead of the £50/month standard rate (or the equivalent in your currency) — and keep that rate permanently, even as we add features and raise prices for new customers. It isn't a limited-time discount; it's the rate you lock in for as long as you remain subscribed.

We're in our early access phase and building with real clinicians. Founding subscribers shape the product with their feedback, and in return they lock in the early adopter rate for the life of their subscription.

Absolutely. You can move between Free and Pro plans instantly from your account settings. For Team plans, contact us and we'll help you upgrade immediately. Changes are prorated automatically.

If you exceed your 20-letter limit, you'll get a notification to upgrade to Pro for unlimited letters. Your account won't be suspended - we'll just remind you about the upgrade option.

Yes, absolutely. All plans include GDPR compliance, encryption in transit and at rest, and secure UK-based data storage. Your patient data is never shared with third parties and follows strict medical data protection standards.

Yes! Annual billing saves you roughly 2 months compared to monthly billing. For example, Pro costs £200/year instead of £240 when paid monthly (that's like getting 2 months free).

Pro is designed for individual practitioners or single-user practices. Team plans add collaboration features like shared templates, user management, and team analytics

Yes, you can cancel your Pro subscription at any time with no penalties. Your service continues until the end of your billing period, and you can always return to the Free plan.

Early adopter pricing is open while we build our initial group of founding users. Once you subscribe, you keep these prices for as long as you remain a subscriber — even when we raise prices for new customers.

If you cancel and later want to return, you'll pay current market rates (not early adopter rates). So if you're happy with the service, we recommend keeping your subscription to lock in your special pricing.